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Official logo of KlugIT, a comprehensive monitoring and service desk solution focused on cybersecurity.

HUMAN TECHNOLOGY FOR A DIGITAL WORLD

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KlugIT:

IT Service Management Software

KlugIT is a versatile platform that helps you improve your internal management and increase user and customer satisfaction.

It is aligned with ITIL and facilitates the implementation, management, and maintenance of the ISO 20000 standard.

Configurable for each company size and business area.

KlugIT dashboard view for ticket management, alerts, and Service Desk operations.

Developed by Nordstern Technologies

What is KlugIT?

3 options, multiple benefits
Which one applies to me?

KlugIT Xpress rapid monitoring dashboard for efficient IT and cybersecurity incident management.

Klug IT XPRESS

Versatile monitoring and management in a single platform.

Affordable solution for businesses or companies with little critical technological infrastructure (5 to 100 critical components).

 

KlugIT®XPRESS provides peace of mind through the proactive detection of any event that could affect the operation of a business's critical services and processes, as well as the management of the necessary actions to prevent its impact and recurrence.

 

CAPABILITIES:

  • Infrastructure monitoring of up to 100 critical assets.

  • Integrated service event (ticket) management for 1 operator

  • Alerts

  • Follow-up

  • Boards

  • Basic reports

  • Web access

  • 8x5 App Support in spanish and english

KlugIT system features for safe and sustainable operations in corporate environments.

Klug IT ES

Enterprise Suite

Management of availability, capacity, and performance of IT infrastructure and services, based on ITIL.

Versatile and comprehensive solution, designed for companies with a strong reliance on technological services as a key success factor in their business processes.

 

KlugIT®ES provides peace of mind through proactive detection of any event that could affect the operation of critical business services/processes, as well as the management of necessary actions to prevent impact and recurrence.

 

CAPABILITIES:

  • Monitoring of multi-brand technological infrastructure (availability, capacity, performance, security, compliance, etc.)

  • Event and service request management based on ITIL

  • Alerts

  • Tracking

  • Escalation

  • Knowledge base

  • Service levels

  • Dashboards

  • Basic and custom reports

  • Web access

  • Integration with third-party monitoring applications and platforms

  • 7x24x5 application support in spanish and english ​

Official logo of KlugIT, a comprehensive monitoring and service desk solution focused on cybersecurity.

Differences ​

KlugIT's key differentiators: automation, centralized visibility, and dedicated support.

  • 100% Mexican development.

  • More than 15 years of presence in the Latin American market.

  • Personalization through special functions.

  • Accelerate the digital adoption/transformation process.

  • Accompanies the maturity of IT and business.

  • It adapts to the present and future needs of the operation.

  • Development of customizable integrations and modules.

Experience speaks for KLUG IT

Pleca-2-klugIT-Monitoreo-ciberseguridad.

Let us show you how KlugIT will help

OPERATE, GROW AND TRANSFORM your business.

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